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Reservation Guidelines
The Kingwood College food service operation has exclusive rights to cater all events booked in Kingwood College facilities. However, catering is not available on an unlimited, on-demand basis. Kingwood College reserves the right to decline catering reservations during holiday periods, special observance days, or times the cafeteria is scheduled to be closed. Outside organizations may continue to reserve Kingwood College facilities during the dates indicated and can arrange food service through non-college sources.

During fiscal year 2003-2004 catering bookings will not be accepted on the following dates.

August 31-September 2

Labor Day weekend

November 26-30

Thanksgiving holiday and weekend

December 22-January 4

Christmas and New Year holidays

January 19

Mid-semester break

March 8-14

Martin Luther King Day

April 9-11

Easter weekend

May 9-June 2

Cafeteria closed

July 2-5

July 4 holiday weekend
Guidelines
  1. The Kingwood College food service operation has exclusive rights to cater all events booked in Kingwood College facilities, unless the reservation is on a blackout date.
  2. Kingwood College reserves the right to decline catering reservations during holiday periods, special observance days, or times the cafeteria is scheduled to be closed.

Reservation Timelines
  1. Catering events should be booked as far in advance as possible.
  2. Minimum booking time is one week for service of 25 persons or more.
  3. A three-day minimum is required for catering reservations for less than 25 persons.
  4. Special circumstances, short notice requests (less than 24 hours notice) will be honored only if sufficient supplies and staff are on hand to support the request.
  5. Last minute requests requiring special food preparation cannot be accepted. College departments needing last minute catering may purchase quantities of prepared food items and submit a budget code.
  6. Due to limited food service staff, Kingwood College departments may be asked to come to the KC Café and pick up caterings scheduled between 10:30 and 1:30 p.m.

Catering Capacities and Limitations
  1. Formal seated dinners with glass dining ware are limited to 75 persons.
  2. Full entree buffet service with disposable dining ware can be served for as many as 100 persons in the SFA cafeteria and commons area.
  3. Box lunches and snack food caterings can be served to larger groups if outdoor areas are utilized or multiple areas of the facility are reserved.
  4. Catering reservations will not be accepted if the number to be served or the amount of food to be prepared exceeds the capacity of the Kingwood College food service staff.
  5. The food service manager is responsible for determining the food service operation's ability to fulfill specific catering requests.

Cancellation and Fee Schedule Information
  1. Catering customers are obligated to pay based on reservation information. Leftovers or unused food items cannot be returned for credit due to health department regulations.
  2. Reservation numbers are considered firm seven business days prior to the event.
  3. Cancellations made more than ten business days prior to an event will incur no penalty. Cancellations six to ten business days prior to the event will be assessed a 25% penalty. Cancellations one to five business days prior to an event will be assessed a 50% penalty.
  4. Penalties are based on total quoted cost.
  5. A deposit equal to 50% of the total cost of the catering event is due seven business days prior to the event if the total cost of the event is $500 or greater. The 50% deposit requirement does not apply to catering reservations made by Kingwood College departments.
  6. Additional service fees will be charged for catering events which require the use of glass serving ware and/or wait staff.

Weekend and After-Hour Caterings
  1. A $100 minimum is required for all weekend catering reservations that require food service staff to be on site for the catering event.
  2. Weekend caterings for recitals and fine arts related events will not be held to the $100 minimum if food service staff are not required to be on site Fine Arts student assistants will pick up previously prepared food and drink from the kitchen and set it up for the event.
  3. Overtimes charges average $5 per hour per food service staff member required to work the catering event.


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